Communication

Information is timely, accurate and effective.

Information is in a form that is understandable.

Understanding

Ensuring the focus is on the individual.

Understanding the environment to provide best value for money.

Respect and Acceptance

Each person is unique and an individual of value.

Each person has the right to exercise choice and control.

We acknowledge the right of each person to determine the role representatives, family members and significant people play in their lives.